Introduction Starlight Candle Co. (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, shop with us, sign up for communications, or otherwise interact with our services. By using our website or providing personal information, you agree to the practices described in this policy.

Information We Collect

‍ ‍A. Information You Provide Directly

• Contact information: name, email address, phone number, billing and shipping address.

• Account information: username, password, purchase history.

• Payment information: payment card details or third-party payment service identifiers (note: full card numbers are not stored on our servers; see “Payment Processing”).

• Communications: inquiries, feedback, reviews, and customer service messages.

• Marketing preferences and consent choices.

‍ ‍B. Information Collected Automatically

• Usage data: pages viewed, links clicked, time and date of visits, referring/exit pages, and device/browser information.

• Device identifiers and IP addresses.

• Cookies and similar tracking technologies (see “Cookies and Tracking” section).

‍ ‍C. Information from Third Parties

• Information received from payment processors, shipping carriers, social media platforms (if you interact through those platforms), and marketing service providers.

• Publicly available information when required to verify identity or prevent fraud.

  How we Use Your Information ? We use personal information for the following purposes:

• To process and fulfill orders, manage returns, and provide shipping updates.

• To communicate with you about orders, account status, customer service requests, and policy changes.

• To personalize and improve our website, products, and customer experience.

• To send marketing communications and promotional offers (with consent where required). You may opt out at any time.

• To analyze site usage and trends, and to improve our services.

• To detect, prevent, and respond to fraud, security incidents, and other illegal activities.

• To comply with legal obligations.

• Legal Basis for Processing (for visitors in jurisdictions that require this)

• Performance of a contract: processing is necessary to fulfill your orders and provide requested services.

• Legitimate interests: for fraud prevention, site operation, analytics, and direct marketing (balanced against your rights).

• Consent: where required for marketing communications or certain tracking technologies.

• Legal obligation: to comply with applicable laws and regulatory requirements.

• Sharing and Disclosure of Information We may share personal information with:

• Service providers and vendors who perform services for us (payment processors, shipping carriers, hosting providers, email and marketing platforms, analytics providers).

• Business partners for co-marketing or joint promotions (with your consent where required).

• Law enforcement, regulators, or other parties when required by law or to protect legal rights, safety, or property.

• In the event of a merger, acquisition, reorganization, or sale of assets, user information may be transferred to the acquiring entity; we will require that the acquirer follow this Privacy Policy.

• We do not sell personal information for direct monetary consideration. Where state law defines “sale” broadly, we will honor privacy rights and opt-out requests consistent with applicable law.

• Cookies and Tracking Technologies We and our service providers use cookies, beacons, pixels, and similar technologies to operate our website, remember your preferences, analyze trends, and deliver relevant content and advertising. You can manage cookie preferences through your browser settings or by using available opt-out mechanisms. Disabling certain cookies may limit website functionality.

• Third-Party Links and Services Our site may contain links to third-party websites and services. This Privacy Policy applies only to information collected by Starlight Candle Co. We are not responsible for third-party privacy practices. Please review the privacy policies of any third-party sites you visit.

• Security We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, alteration, or disclosure. No system is completely secure; while we strive to protect your data, we cannot guarantee absolute security. We will notify you and applicable authorities of data breaches in accordance with legal requirements.

• Data Retention We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and as otherwise permitted or required by law. Retention periods vary depending on the nature of the information and the legal basis for processing.

• Your Rights and Choices Depending on your location and applicable law, you may have the following rights:

• Access: request a copy of personal information we hold about you.

• Correction: request correction of inaccurate or incomplete information.

• Deletion: request deletion of your personal information, subject to legal exceptions.

  Effective date: January 01, 2026